Have a question about ZOOMCAMP?
Hopefully, you'll find the answer below.  If not, we're here to help.  Just email us with any questions you may have at
info@mybroadwaybootcamp.com
Online Access & Security
How do I access Broadway ZOOMCAMP classes?
Each day, your camper will receive a Daily Schedule email with a list of secure links to the Broadway ZOOMCAMP classes and activities for that day. Our Broadway ZOOMCAMP administrator will be on hand as a virtual “traffic cop” to make sure everyone is getting where they need to be, however, it is the camper’s responsibility to make it to each class. We will not be reaching out to parents if a student is absent.

What kind of online security is there for these classes?
Each virtual classroom will be password protected.  Every child will be emailed a Daily Schedule with a list of secure links for each class activity that day. We will be using the security enhancements available to us through the Zoom platform.  Zoom has been quite proactive in updating its security features.  As the platform’s use has increased in the last few months, they have released a number of security updates, including the most recent update to Zoom 5.0 on June 1st.  

Is my internet speed fast enough for Broadway ZOOMCAMP classes?
Because ZOOMCAMP is being run entirely online, you will need fairly reliable internet service.  Most homes these days are adequately equipped to handle Zoom classes.  If you would like further information, you can check out Zoom's system requirements HERE.

What browser do I need?  Are there other technology requirements?
You can read more about the system requirements, bandwidth requirements and supported browsers on Zoom’s website HERE.

Do I need a Zoom account for my child to attend Broadway ZOOMCAMP?
No.  A Zoom account is not required to join a Zoom class as a participant.  (If you would like to set up a Zoom account so that you can invite others to your own meetings, you may do so HERE.)

Will Lunch be supervised?
While we will offer an optional group Zoom meeting during our lunch break, this class will not be supervised by camp staff.  Our optional lunch is meant to be a fun chance for campers to enjoy each other’s company outside of our structured activities.  Although counselors may join for a visit, they will not be there to supervise.  Broadway ZOOMCAMP will not be able to supervise campers eating in their homes.  Providing safety from choking and other hazards will be solely the responsibility of each camper’s parent/guardian. 
Online Classes

How will this new online format work?  How will my child attend class?

A Daily Schedule, complete with secure classroom links, will be emailed to your camper each day through the email you provide to us.  The instructor will be waiting for them in their own virtual classroom.  All of the days scheduled activities will be accessed through the links provided in the Daily Schedule email.  Any one-on-one activity links will also be included in the Daily Schedule email. 

 

Will the instructors direct them from class to class, or will they need to do it themselves?

The campers will need to use the links provided in the Daily Schedule email to get themselves to their scheduled sessions.  We recommend doing a trial run on Zoom before the first day of camp.

 

What kind of space inside my home will my child need for these classes?

They'll need a space that meets three main criteria:

  • A place where they will be comfortable for extended periods of time

  • An environment that is relatively quiet, and free of distractions from other family members.  Not only so they can hear the classroom, but also so lots of background noise doesnt create a distraction for other campers.

  • A room with enough space where they can get out of their seat and move around!  Theyll need ample space to dance and still be able to see the Zoom class on the screen. 

 

We recommend doing a trial run before the first day of camp.  Use the trial run to determine the most appropriate space in your home, the best spot to place the computer, and make sure theres room to dance.

 

What should my child wear for camp?

Campers should wear the same type of clothing that would be appropriate for an in-person camp day. It is important that they wear clothing that allows them to comfortably move and dance.  As always, campers should wear closed toe shoes during all movement activities. 

 

What if my child only wants to do one or two classes per day?

Broadway Zoomcamps curriculum has been thoughtfully designed to build and develop skills over the course of the two-week program.  In addition, many of our activities will be geared toward preparing for our final performance.  We expect and encourage all campers to participate in every scheduled activity.  Should your child need to be absent, please email info@mybroadwaybootcamp.com.

 

Will there be auditions?  How will casting work this summer?

There wont be auditions and casting in the same way weve done it in previous summers.  During the first day or two of camp, our faculty will be getting to know our new campers and reacquainting with former campers.  Theyll assess each childs talents, abilities, and comfort level.  Instructors will then work as a team to select material for each camper to perform in our final Showcase.  In choosing material, well also carefully consider each childs experience, maturity and interest level.  While well be choosing material with an eye toward creating an exciting and entertaining Showcase, our most important goal is for each and every camper to have fun and feel successful.

 

In the following days, many of our Zoom activities will provide opportunities for campers to work on their assigned Showcase piece with our instructors.   But, because were not rehearsing a full, scripted production, not every ZOOMCAMP class will focus on the final Showcase.  Well have lots of other fun activities to build skills and learn new things.  

Equipment
What kind of equipment does my child need?
Each camper will need a computer, laptop or tablet with a working camera and microphone.  They need to be able to clearly see and hear the virtual classroom, and have a microphone for speaking and singing.  They will also need reliable internet access.   While not required, headphones or earbuds can be a great addition to their camp experience.   (If you have them, wireless headphones or earbuds with a built-in microphone are awesome, but please don’t feel that you need to purchase them just for camp.)   Whatever combination you decide is best for your camper, a trial run with Zoom is highly recommended. 

Although Zoom can be accessed on a smartphone, we do not recommend using a phone for ZOOMCAMP.  The screen is very small, so it may be difficult to see the instructor during activities.  It also may not be possible to see all the other campers in your class at the same time.  A computer, laptop, or tablet will provide the best experience.

Does my child need a special microphone and/or headphones?
No, they don’t need a special microphone or headphones to participate, as long as their device (computer/laptop/tablet) has a built-in camera and microphone.  While not required, headphones or earbuds can be a great addition to their camp experience.   (If you have them, wireless headphones or earbuds with a built-in microphone are awesome, but please don’t feel that you need to purchase them just for camp.)   Whatever combination you decide is best for your camper, a trial run with Zoom is highly recommended.

Can they use their phone to attend ZOOMCAMP?
Although Zoom can be accessed on a smartphone, we don’t recommend using a phone for ZOOMCAMP.  The screen is very small, so it may be difficult to see the instructor during activities.  It may not be possible to see all the other campers in your class at the same time.  A computer, laptop, or tablet will provide the best experience.

What if my child is having technical difficulties? 
It will be up to the camper (and parents) to make sure that they attend classes.  If you’re having trouble with Zoom, please check out the Zoom Help Center or Zoom Frequently Asked Questions for assistance.  If you have any questions or concerns during the camp day, please email info@mybroadwaybootcamp.com.    We strongly recommend a trial run with Zoom before the first day of camp.

What happens if I have more than one child signed up for camp?  Can they share a computer for ZOOMCAMP?
Our Broadway ZOOMCAMP curriculum is designed to give each camper a full, independent experience.  Throughout the day, campers are organized into smaller groups for different activities, and the groups are not always the same mix of kids.  Breakdowns are sometimes done by age group, but sometimes not.  Each camper will also get a chance to have one-on-one sessions with our faculty.    In order for each camper to have the full ZOOMCAMP experience, we recommend that each camper use their own tablet or computer for scheduled classes and activities. 

How are groups determined?
For some activities, children will be grouped with other children of the same or similar age.  For other activities, we might mix children of different ages.  One of the aspects of in-person camp we want to cultivate online is to have children of different ages and abilities sharing experiences and learning from each other.  Often kids don’t have this opportunity during the school year, and we think it’s a special part of summer theatre camp.

How many children will be in each Broadway ZOOMCAMP class?
It varies!  For many classes and activities, groups will be kept small (8-12) to allow for more individual attention.  At other times we’ll gather in larger groups when we feel it will enhance the activity or make the experience more fun for campers.  Our Morning Meeting, Physical Warm-up, and Closing Meeting will include all campers.  Please be assured that we will be fully staffed to enable small class sizes; larger class sizes will ONLY be used when we feel it will provide a more robust experience for our campers.
Final Performance
What is the final performance and how does it work?
During the first few days of camp, each child will be assigned material to work on throughout the two week session.  All of the campers will record their performances (don’t worry, we’ll teach them how!) which will then be edited together into a final Showcase video.  The pre-recorded Showcase video will be streamed live via Zoom at 7 p.m. on the last day of camp (Friday, July 3 and Friday, July 24).  We’ll have a Broadway ZOOMCAMP online viewing party so campers, staff, families, and invited friends can all watch together!   Each camper will also receive a downloadable version of the Showcase to watch any time!

How can we watch the final Showcase?
On the Friday evening of the last day of camp, we will stream the pre-recorded Showcase live on Zoom at 7 p.m.  Prior to the final day of camp, we’ll send you an email invitation to our Broadway ZOOMCAMP online viewing party.  This will allow campers, staff, families, and invited friends to watch together!  Each camper will also receive a downloadable version of the Showcase to watch any time! 
Registration and Refunds

My child is currently registered for in-person Broadway Bootcamp.  What should I do?

All registrations for in-person Broadway Bootcamp 2020 have been cancelled in our online registration system.  All payments already made are now on hold as a tuition credit in your Broadway Bootcamp account.  When you sign in to your Broadway Bootcamp account (our RegPack registration system) you will be able to choose one of the following options:

 

  • Register your child Broadway ZOOMCAMP 2020.  Any tuition credit in your account will be applied to ZOOMCAMP tuition.  If there is a balance due, you may pay online via credit card or send us a check.  You can request a refund of any remaining tuition credit.   Please allow two weeks to receive your refund.  Please note that we are unable to issue a refund directly to your credit card.

  • If you do not want to register your child for ZOOMCAMP, you can request a full refund of all tuition credit in your account and we will mail you a refund check.  Please allow two weeks to receive your refund.  Please note that we are unable to issue a refund directly to your credit card.

 

What is the refund policy for Broadway ZOOMCAMP?

We understand that you might be hesitant to register your child for an online summer theatre camp, so were making a unique offer just for this summer.  If, by the end of the second day of camp (July 14), you arent happy with the Broadway ZOOMCAMP program, you can opt out of the remainder of the session and receive a full tuition refund.  This request must be sent by email to info@mybroadwaybootcamp.com by 6 p.m.  After those times, no refund will be available.   Once your registration is cancelled, your child will no longer receive Daily Schedule emails, and will not have access to ZOOMCAMP activities.

Other Questions
What age does my child have to be in order to participate in Broadway ZOOMCAMP?
Broadway ZOOMCAMP accepts children entering grades 3 - 10.

Is Broadway ZOOMCAMP appropriate for children with physical disabilities or developmental disorders?
Our ZOOMCAMP curriculum includes singing, dancing and acting as a part of each child’s experience at Broadway ZOOMCAMP. While we try to make our program accessible, it may not be appropriate for children who cannot handle the physical or developmental demands of our classes.  If you’d like to discuss whether Broadway ZOOMCAMP might be a fit for your child, please reach out to us at info@mybroadwaybootcamp.com. 

How do I contact Broadway ZOOMCAMP during the day?
Please send an email to info@mybroadwaybootcamp.com.  This email account is monitored throughout the day by the staff.

What happens if my child is late to a class?
That’s okay-- things happen sometimes!  All we ask is that campers join the class as soon as they can, trying not to be too disruptive when class is already in progress.

Do I need to let someone know if my child is going to be absent?
Yes, please send an email to info@mybroadwaybootcamp.com or complete the Attendance Notification Form located on the Contact Us page. We expect and encourage campers to attend all ZOOMCAMP activities and classes every day.  Please note that we will not notify parents if children do not attend their scheduled ZOOMCAMP classes.

What is the daily schedule?
Our camp day begins at 9:30 a.m. and ends at 3:30 p.m.  The schedule will vary slightly from day to day.  We will take one 15-minute screen break each morning and one 15-minute screen break each afternoon.   We’ll break for lunch each day at 12:15 and resume classes again at 1:15.  From 12:30-1:00 there will be an optional lunch Zoom meeting to hang out with their friends.  You can see a sample daily schedule HERE.